A.   The most common cleaning schedule is service every two weeks (bi-weekly). If you spend “real” time cleaning your home every week or more than once a week, then a weekly schedule may be the best option for you and your home.

A.   In the average household, vacuuming should be done at least twice a week. Now here’s the surprising bit of advice. If you want to extend the life of your carpet, it is important to have it professionally cleaned at least once a year.

A.   If you own a home, you might be able to get away with cleaning your windows twice a year. Your local weather conditions will have a say in if you should clean your windows more than twice a year.

A.   Couches, chairs and other upholstered furniture absorb oils, dust, spillages, fur, allergens and a host of other allergens. Routine vacuuming and spot cleaning is a recommended but cleaning the upholstery is best left to us. One reason it is best to hire a professional is that different fabrics require different methods and cleaning products; a professional upholstery cleaner will know which method and products are best for your furniture. If you have children and pets, we recommend having your upholstery cleaned 1-2 times per year. Otherwise, once per year is sufficient.

A.   We provide all house cleaning products and state-of- the-art equipment, so you never need to worry about replenishing your supply for our maids. If you have special house cleaning products you want the maids to use, please let us know in advance so that we can properly instruct the maids.

A.   The dust mite season is quite erratic. It may be higher in the summer in many climates because of the warmth and higher humidity. People who are sensitive to dust mites often will have symptoms all year-round. In the winter time, when people spend more time indoors and keep windows and doors closed, dust mite particles are often still in the house, and they still can be a problem.

A.   The main area of concern is in very young children growing up in environments where there’s high dust mite exposure — or other types of allergen exposure. There is some evidence that if an infant or a young child grows up where there’s a high exposure to sensitizing substances, he or she will be more likely to develop allergy problems, asthma or both.