Frequently Asked Questions

A.   The most common cleaning schedule is service every two weeks (bi-weekly). If you spend “real” time cleaning your home every week or more than once a week, then a weekly schedule may be the best option for you and your home.

A.   The recommended service interval for mattress cleaning is twice per year. If you suffer from allergies, asthma or skin conditions, then you should consider cleaning your mattress at the change of each season.

A.   In the average household, vacuuming should be done at least twice a week. Now here's the surprising bit of advice. If you want to extend the life of your carpet, it is important to have it professionally cleaned at least once a year.

A.   If you own a home, you might be able to get away with cleaning your windows twice a year. Your local weather conditions will have a say in if you should clean your windows more than twice a year.

A.   Couches, chairs and other upholstered furniture absorb oils, dust, spillages, fur, allergens and a host of other allergens. Routine vacuuming and spot cleaning is a recommended but cleaning the upholstery is best left to us. One reason it is best to hire a professional is that different fabrics require different methods and cleaning products; a professional upholstery cleaner will know which method and products are best for your furniture. If you have children and pets, we recommend having your upholstery cleaned 1-2 times per year. Otherwise, once per year is sufficient.

A.   No, it doesn’t offer any cure, but it will help to reduce the severity and frequency of allergies. Many of our customers have found that their particular allergy disappears altogether and in the case of asthmatics, about 85% of sufferers are allergic to house dust mite droppings, so the chances of us helping an asthma sufferer is very high.

A.   Yes, most definitely. Mattresses that are old will have much higher levels of dust mites and their droppings, dead skin, fungal spores, bacteria and germs. This will also apply to hand-me- down mattresses as well. Our process is extremely effective and will make them clean and fresh again.

A.   We provide all house cleaning products and state-of- the-art equipment, so you never need to worry about replenishing your supply for our maids. If you have special house cleaning products you want the maids to use, please let us know in advance so that we can properly instruct the maids.

A.   The dust mite season is quite erratic. It may be higher in the summer in many climates because of the warmth and higher humidity. People who are sensitive to dust mites often will have symptoms all year-round. In the winter time, when people spend more time indoors and keep windows and doors closed, dust mite particles are often still in the house, and they still can be a problem.

A.   The main area of concern is in very young children growing up in environments where there's high dust mite exposure — or other types of allergen exposure. There is some evidence that if an infant or a young child grows up where there's a high exposure to sensitizing substances, he or she will be more likely to develop allergy problems, asthma or both.

If you, or someone you know, suffer from asthma, allergies or skin disorders, or you just want to know more about how dangerous dust mites are, then we hope you find some of the following videos useful.
 

  HOW TO MANAGE DUST MITES:

  • Less food trails

  • Wash hot water items once per week

  • Perform yearly carpet, upholstery, and mattress cleaning

  • Room sized air cleaner for allergy and respiratory concerns

  • Encase your mattress and pillows in dust-proof or allergen impermeable covers

  • Use a dehumidifier or air conditioner to maintain relative humidity at about 50% or below

  • Use a damp mop or rag to remove dust. Never use a dry cloth since this just stirs up mite allergens

  • Use a vacuum cleaner with either a double-layered micro-filter bag or a HEPA filter to trap allergens that pass through a vacuum's exhaust

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